Summary

The assistant general manager – Talent provides leadership that optimizes sales results with specific ownership for finding, recruiting, hiring and retaining talented team members. They drive results by developing and executing short term action plans and long-term strategies. In addition, they lead brand initiatives to create team member engagement. This role must have the drive to help people and solid knowledge of Cannabis as well as other products available. Ensures compliance with all company policies and procedures, as well as local and state laws, regulations and ordinances.

Responsibilities:

Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth:

  • Owns the talent lifecycle and team member engagement throughout the total store
  • Maximizes sales potential by spending a percentage of scheduled time on the sales floor
  • Demonstrates excellent session lead (SL) behaviors
  • Understands, adheres, and reinforces brand standards
  • Determine team member needs by department by partnering with other AGMs
  • Source and find candidates qualified for open positions
  • Suggest measures for improving team member retention
  • Conducts performance management programs and partners with HR team ongoing
  • Leads and delegates, as appropriate, the execution of all company initiatives
  • Plans for and facilitates consistent communication to all positions
  • Accountable for total store schedule – writing and publishing in partnership with the talent coordinator
  • Accountable for payroll budget, target wage rate and other controllable expenses
  • Conducts SL and team member observations and provides feedback and coaching
  • Develops and maintains relationships with cross-brand partners

Builds a high-performance team:

  • Attracts, recruits and hires highly qualified team members to support the functions within the store
  • Owns talent management lifecycle of direct reports including onboarding, assessment, retention, career development, succession planning and recognition; accountable for all team members
  • Coaches direct reports to leverage the talent lifecycle with team
  • Ensures quality onboarding of team members
  • Ensures high quality execution and facilitation of training materials and selling strategies
  • Builds team member connectivity and manages team member relations of direct reports and other team members
  • Partners with general manager to establish clear performance goals and objectives
  • Communicates effectively with multi-unit manager, Sales Leadership Team, team members and peers, including cascading relevant information to direct reports
  • Communicate and embody the company vision and values

Takes responsibility for the following metrics:

  • Total store sales
  • Conversion
  • Retention

Work Environment:

Dispensary

Physical Demands

  • Must be able to lift 50lbs occasionally, as well as, able to carry, bend, stand, lift, and push/pull as needed

Position Type/Expected Hours of Work

  • Schedule flexibility to include evenings and weekends

Travel

  • None

Required Qualifications

  • Proven ability to effectively delegate, follow up and communicate with all levels of the organization
  • Demonstrates ability to manage complex and competing priorities with time management and organizational skills
  • Demonstrates ability to assess talent, coach, develop and manage performance
  • Schedule flexibility to include evenings and weekends
  • Previous high-volume management experience preferred for $15-30M
  • Associates Degree or equivalent job experience (Bachelor’s degree preferred)
  • 3+ years as individual contributor in a retail environment
  • Minimum of 1-year experience in lead role
  • Experience as an Assistant General manager in retail management
  • Knowledge and understanding of the medicine, specifically, must have the knowledge of various strains, genetics, THC content, and all relevant terminology
  • Must be 21 or over
  • Must pass any and all required background checks
  • Must possess current state cannabis worker license or permit (if applicable)
  • Must have own vehicle, full insurance, and a clean driving record

Preferred Qualifications

  • Cannabis retail management experience preferred.

Work Authorization/Security Clearance

There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.

Successful completion of a thorough personal reference check and background check from the Nevada Department of Taxation. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become obtain a dispensary agent.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

The Source is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.